What would be a reason for a guest to use the support tab in the Sonic app?

What would be a reason for a guest to use the support tab in the Sonic app?

• A. To find menu items
• B. To change their account password
• C. To report an issue
• D. To make a reservation

Answer: (C)

Using the support tab in the Sonic app is primarily designed for addressing concerns or issues that users may encounter while using the app or accessing services. This feature provides guests with a direct line to report problems, seek help with app functionalities, or inquire about service-related matters. By using the support tab, users can ensure that their issues are documented and addressed by the appropriate customer service team, facilitating a more efficient resolution process. The other options serve different purposes. Finding menu items is typically handled through a different section of the app designed for browsing food and beverages. Changing an account password involves security settings within a user account, which may not require accessing support unless there are complications. Making a reservation would also be handled in a dedicated area of the app that focuses on booking services rather than support.

Using the support tab in the Sonic app is primarily designed for addressing concerns or issues that users may encounter while using the app or accessing services. This feature provides guests with a direct line to report problems, seek help with app functionalities, or inquire about service-related matters. By using the support tab, users can ensure that their issues are documented and addressed by the appropriate customer service team, facilitating a more efficient resolution process.

The other options serve different purposes. Finding menu items is typically handled through a different section of the app designed for browsing food and beverages. Changing an account password involves security settings within a user account, which may not require accessing support unless there are complications. Making a reservation would also be handled in a dedicated area of the app that focuses on booking services rather than support.