How many seconds do you have to greet the guest at the window?

How many seconds do you have to greet the guest at the window?

• A. 3 seconds
• B. 5 seconds
• C. 7 seconds
• D. 2 seconds

Answer: (B)

You have 5 seconds to greet the guest at the window, which is crucial for creating a positive first impression. This timeframe allows staff to acknowledge the guest promptly, demonstrating attentiveness and readiness to serve. Timely greetings can significantly enhance the overall experience for guests, as they immediately feel recognized and valued upon arrival. A delay beyond this window can lead to a perception of disinterest or inefficiency, which may negatively impact the guest's mood and the establishment's reputation.

You have 5 seconds to greet the guest at the window, which is crucial for creating a positive first impression. This timeframe allows staff to acknowledge the guest promptly, demonstrating attentiveness and readiness to serve. Timely greetings can significantly enhance the overall experience for guests, as they immediately feel recognized and valued upon arrival. A delay beyond this window can lead to a perception of disinterest or inefficiency, which may negatively impact the guest's mood and the establishment's reputation.